Safeguarding Policy

Our commitment

We recognise that children, young people, and vulnerable adults may be at risk of harm in many settings, including during one-to-one driving lessons. We are committed to creating a safe environment where learners feel comfortable, respected, and able to raise concerns without fear.

Instructor conduct

• Instructors are fully qualified, DVSA-registered, and insured.
• All lessons take place in dual-control training vehicles.
• Instructors avoid physical contact except where necessary for safety and with clear explanation.
• Instructors do not meet learners in private or inappropriate settings.
• Instructors maintain professional, respectful communication at all times.
• Instructors are responsible for reporting any safeguarding concerns they observe or hear.

Learners under 18

For learners under 18, we encourage parents or guardians to be involved in booking and communication. Instructors keep parents informed where appropriate and ensure the young person understands what to expect from each lesson. If a young learner discloses a concern, it is reported through our safeguarding process.

Vulnerable adults

We understand that vulnerability can take many forms — age, disability, mental health, language barriers, or social isolation. Instructors adapt their teaching appropriately and are alert to signs that a learner may need additional support or protection. Reasonable adjustments are made wherever possible.

Reporting procedure

1. 1If you feel unsafe or witness inappropriate behaviour, stop the lesson if it is safe to do so.
2. 2Report the concern to us using the email or phone number on this page.
3. 3Provide as much detail as you can, including dates, names, and what happened.
4. 4We will acknowledge your report within 24 hours and take appropriate action.
5. 5If a crime or immediate danger is involved, contact the police on 999 or 101.

Policy review

This safeguarding policy is reviewed regularly and updated to reflect changes in legislation, best practice, and the services we offer. If you would like a copy of our full safeguarding policy or have any questions, please contact us.