Privacy Policy

1. Who we are

The Driving Training Centre ("The DTC", "we", "us", "our") is a driving school operating across Edinburgh, the Lothians, Dumfries and Galloway, and Fife. Our contact details are available on the Contact page.

2. What personal data we collect

We may collect the following personal information:

• Name, email address, phone number, and postal address when you make an enquiry or book a lesson
• Driving licence information relevant to your lessons and test bookings
• Lesson progress, assessment notes, and test results recorded by your instructor
• Payment and billing information necessary to process transactions
• Information you provide through our contact forms, including preferred lesson type and area

3. How we use your data

We use your personal data to:

• Provide driving lessons and related services
• Match you with a suitable instructor in your area
• Record your progress and prepare you for driving tests
• Process payments and manage your account
• Communicate with you about lessons, scheduling, and your account
• Meet legal and regulatory obligations

4. Legal basis for processing

We process your personal data under the following legal bases: performance of a contract (to deliver your lessons), legitimate interests (to run our business effectively and communicate with you), legal obligations (DVSA compliance and record-keeping), and your explicit consent where required (such as for specific marketing communications).

5. Data sharing

We do not sell your personal data. We may share your data with your assigned instructor, the DVSA where required for test bookings, payment processors to handle transactions, and professional advisors where there is a legal obligation to do so.

6. Data retention

We retain your personal data for as long as necessary to provide our services and meet legal obligations. Lesson records and financial data are retained for the period required by law. You can request deletion of your data at any time, subject to legal retention requirements.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details on our Contact page.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our systems use encryption, access controls, and secure hosting.

9. Cookies and website usage

Our website uses essential cookies for session management and security. We also use analytics cookies (Google Analytics 4) to understand how visitors use the site, but only after you give consent. Analytics data is anonymised and we do not track individuals across the site. For full details, see our Cookie Policy.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact

If you have questions about this privacy policy or your personal data, please contact us at support@thedtc.co.uk or call 0800 011 2122.